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FAQ

How long does it take to receive my order?

It takes 1-7 days to process your order. Please note custom shoe & clothing orders take longer, times suggested are on the product page of each custom item.

Where will my order ship from ? 

All orders are shipped by Knots from Georgia,USA.

Do you ship worldwide?

Yes, we do ship worldwide. Please note it may take an additional 1-2 weeks for all our international customers to receive their order.

Exchanges?

Sorry no exchanges, returns , or refunds at this time. If your order has a defect please contact hello@knotsbykm.com

Do you provide tracking?

Yes, every order is provided with a tracking number.

PLEASE NOTE CANCELATIONS of a custom order is subject to a 20% restocking fee. Cancelation of a custom shoe order is subject to a 20% fee plus the price of the base shoe.

 

Contact us: Hello@knotsbykm.com